Most Competent Staff
I signed on with Paradise Retreats for both my Cottages (and I believe I was the first to come on board with them) back in 2007. It has been a mutually beneficial relationship and I would highly recommend them. I have always found them to be conscientious, respectful, and responsive to any of my questions or needs. They always hire the most competent staff who are more than happy to help out should any problems arise. They are also excellent troubleshooters when it comes to issues with renters and things always get resolved in a positive proactive fashion.
Great Service
Paradise Retreats has managed our family vacation home for almost three years. They have made an effort to rent to responsible guests. Their staff keeps the home exceptionally clean and quickly takes care of maintenance issues. Their monthly reports, delivered at the end of each month, are detailed and clear. If we ever have questions or concerns, they respond quickly. We have been pleased with the service they provide us.
Consistent Bookings
Paradise Retreats has been diligent in representing my property to prospective renters. We have had consistent bookings as time and exposure have increased knowledge of the property. The prospective renters have been thoroughly "vetted", as well as their planned use of the property. When repairs have been required I have been notified quickly and solutions quickly rendered. I have enjoyed working with their personnel and look forward to a long term association.
They take care of EVERYTHING
Paradise Retreats has managed our vacation rental since 2013. They do a great job of maximizing revenue and minimizing hassle for us. They take care of EVERYTHING, from advertising, reservations, deposits, City taxes, and business licenses to cancellations, tenant requests, cleaning, repairs/maintenance, etc. We can highly recommend Paradise Retreats!
Very Satisfied
Paradise Retreats has been an absolute pleasure to work with. They respond very quickly to any needs or questions I may have. They take care of renting out my property in a very professional manner. I'm completely comfortable with leaving for extended periods of time knowing I'm in good hands. I have recommended them to a few friends who are also very satisfied with their service.
Kind, Professional and Efficient
Paradise Retreats is amazing! They really handle everything from start to finish for your vacation rental and take good care of your property in the meantime. Their team is kind, professional, and extremely efficient. Their fee is worth every penny and we wouldn’t consider owning a vacation rental without having them in charge of managing it.
A Pleasure to Work With
We are in our tenth year with Paradise Retreats and it has been an excellent experience. Theo and his staff are professional, knowledgeable, and just a pleasure with whom to work. Their familiarity with the industry is extremely helpful and everyone is always open to ideas and they are always quick to answer any questions. Theo has gone out of his way and his wallet to support the short-term rental business in Santa Barbara County. He is a hard worker, honest, and extremely personable. PR is one big family and we couldn’t be happier. We are very grateful to Paradise Retreats.
A Proven Approach
We have worked with Theo and the Paradise Retreats team for over 5 years now. As remote owners, we have greatly benefited from their local expertise. The property is booked to our satisfaction, always looks great when we visit, and ongoing maintenance needs have been addressed by their property services team in a timely and cost-effective manner. Paradise Retreats has a proven approach that makes it all work smoothly. I feel fortunate to have found them when we acquired our Santa Barbara property and highly recommend Paradise Retreats to other property owners.
Best Cleaning and Maintenance Staff
We chose Paradise to manage our property because we love our little cottage and Paradise manages it with the same care that we give it. Paradise has the best cleaning people and maintenance staff in town. They carefully screen guests to be sure the guests will respect the property and our neighbors. We regularly get compliments on how clean our house is! Love that! I especially appreciate Justin and how well he cares for our house and quickly responds to any and all of my questions. I also appreciate that the team regularly looks at the marketing of the house and offers new ideas to attract guests. Paradise is a well-run organization and I appreciate them very much.
